Tour FAQ's
GRAND ADVENTURES TOURS FAQS
Grand Adventures Tours
There are FAQ’s and then there are Grand Adventures FAQ’s for your tours to Grand Canyon. The following Grand Adventures FAQ’s pertain to our tours and what we may encounter. Customers do have some very serious questions and we are more than happy to answer them. Grand Adventures has the most interactive tours and so there are a lot of questions that come up.
GRAND ADVENTURES QUESTIONS
1
WHAT IS THE MAIN DIFFERENCE BETWEEN THE WEST RIM AND SOUTH RIM TOUR?
GRAND CANYON WEST RIM: The West Rim is on the Hualapai Indian Reservation and offers a strong Native American experience. The glass bridge or “skywalk” is on the West Rim so please book this tour if you’d like to visit the Grand Canyon Skywalk. The skywalk is included in the tour. We won’t visit Route 66 on this tour but this is the perfect tour if you’d like to be back in Vegas early. We’ll return by 7:30 pm but still spend 3-4 hours at the Grand Canyon. You’ll also get a guided tour over Hoover Dam instead of just a photo stop. We have four extra hours so we add a little more to this tour because the drive is much shorter.
GRAND CANYON SOUTH: The South Rim is in Grand Canyon National Park. The drive is much longer, we’ll stop at Route 66, but will not see the Skywalk on this tour. We conduct both our Grand Canyon Walking and Grand Canyon Sunset Tours at the South Rim. This is the perfect tour for the avid photographer and hiker because we will walk between 2-3 miles along the upper rim trail.
2
GRAND CANYON SKYWALK - THE GLASS BRIDGE AT GRAND CANYON
Only one of our Grand Adventures Tours goes to the GRAND CANYON SKYWALK. The skywalk is located at the West Rim of the Grand Canyon on the Hualapai Indian Reservation. No other tours will include the skywalk. There are three main tourist visiting areas called the West Rim, North Rim, and South Rim. The entire length of the Grand Canyon is 277 miles long. Only the first 129 miles of the Grand Canyon are in Grand Canyon National Park. The North Rim and South Rim are located inside Grand Canyon National Park. The West Rim is at the Hualapai Indian Reservation.
3
WHAT DO WE DO FOR DINNER ON ALL TOURS?
Most people save half of their sandwiches because they are so big. However, the Grand Canyon Skywalk tour will be back for dinner in Las Vegas. The Grand Canyon tours to the south rim have a few options. You can have the driver stop if you want dinner. There’s a lot of places in Kingman but the fuel stop we make has a Subway and other food. We can also call an order into Pizza Hut in Kingman too and pick it up on the way through. Of course, I recommend In-and-Out Burger. Some people who complain about the “fast food meals” of McDonald’s, Arby’s, and In-and-Out. We use to pack a light dinner but ended up wasting all of the food.
4
WHAT PAYMENT METHODS?
We accept cash, credit / debit card, or travelers checks. You can pay cash on the day of the tour but we MUST HAVE A CREDIT CARD ON FILE just in case you decide to pull a fast one on us and now show up. You can also pay online when you book your tour. Please call and leave leave your credit card information with us if you opt for to pay cash on the day of the tour.
5
PHOTO STOP AT HOOVER DAM
You’ll need to bring the following items for every tour during the respective season. You can also click on WHAT TO BRING visit this website page for more info on packing instructions.
A. SUMMER (May – October): You need to bring a hat, shorts, light-colored shirt, phone chargers, sweatshirt or windbreaker, extra socks, sunscreen, batteries, umbrella, and memory cards for the summer tours.
B. WINTER (November – April): Winter jacket, knit caps, scarves, gloves, extra socks, and warm walking shoes or boots.
6
AIR BNB & PRIVATE RESIDENCE PICKUPS
Unfortunately, we can’t pick up at private residences. A service like this, even free, is considered a taxi cab service and we do not have a taxi cab license. It’s also a safety issue too so we can’t pick up at homes, apartments, or private residences due to safety and security. We can meet you at any casino adjacent to the Strip.
7
HOW LONG ARE YOUR TOURS?
The Grand Canyon Walking Tour and Grand Canyon Sunset Tour are both 15 HOURS in length. The Hoover Dam Kayaking Tour is 10 HOURS in length. The Red Rock Hiking Tour is 10 HOURS in length. The kayaking and red rock hike may run a bit shorter depending on the speed, ability, and interest of the group. It is a very long ride to and from all of the parks but definitely worth the time investment!
8
WHAT IS YOUR CANCELLATION POLICY?
Please visit our cancellation policy page to review our cancellation and refund policies. We require a 48 HOUR NOTICE ON ALL CANCELLATIONS. There is a $30 cancellation fee regardless of when the cancellation occurs. We do not charge a fee to change tour dates, hotels, or to make any changes to your itinerary aside from cancellations. The reason for the fee is because we get charged multiple times by the merchant do not have a problem with cancellations and we will change tour dates at no additional cost. Please click REFUND POLICY to learn more about this.
9
DO YOU OFFER DISCOUNTS?
Sure! There’s some Easter Eggs in the text of our website. You have to read a lot to find them though. Grand Adventures offers a discount for MILITARY, POLICE, FIREFIGHTERS, and SCHOOLTEACHERS. We also offer them on FACEBOOK, TWITTER, GOOGLE+, and EMAILERS. Some people have posted them in chat rooms so if you search around, there’s some pretty cool ones out there!
10
HOW HARD IS THE WALK?
The walk is easy and on a paved trail. The altitude is what effects the people the most. We’ve had guests with canes take the walking tour. The trail is flat and paved like a sidewalk. We walk on the trail west of Grand Canyon Village. This part of the trail is not accessible to all of the big bus tours so we won’t have 200 people at every lookout point. It is remote, quiet, and very peaceful.
11
DO YOU HAVE A TOUR MINIMUM?
We have a tour minimum of five people but will always try to offer a different tour at no charge if your tour does not meet the minimum. There is no charge between the difference either if you booked a tour that is less expensive than the one you booked.
cs@grand-adventures.com or 1-702-989-5081
Our tours sell out very quickly so make sure you plan ahead. Book early so you get your desired travel date for awesome Grand Canyon tour! We put as much information as possible on our website so we make sure
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Grand Adventures Tours
4275 W Bell Dr #12
Las Vegas, NV 89118
1-702-989-5081
